Shipping and Returns
SHIPPING & RETURNS
SHIPPING
Standard Shipping (FREE):
Ships within 1-2 business days. Delivery in 5-7 business days. All orders include tracking.
Express Shipping:
$15.99 - Delivery in 2-3 business days.
30-DAY MONEY-BACK GUARANTEE
Try Nuvé Hair for 30 days. If you don't see results, we'll refund you.
How to return:
- Contact support within 30 days of delivery
- We'll send a prepaid return shipping label
- Ship it back
- Refund processed in 5-10 business days
No questions asked. Product must be in resalable condition.
ALL SALES FINAL
After 30 days, all sales are final. No returns, exchanges, or refunds for any reason.
DAMAGED SHIPMENTS
If your package arrives damaged, contact support within 48 hours with photos. We'll send a replacement free.
If your package is lost in transit, we'll file a claim with the carrier and replace it free once approved (typically 5-10 business days).
SALE ITEMS
Sale and clearance items are final sale—no returns except within the 30-day guarantee period. Returns of sale items receive the discounted price refund, not the full price.